CIN Number: U66000MH2011FTC214516
AEON CREDIT SERVICE INDIA PVT. LTD.
At ÆON Credit Services India Private Limited, “ACSI” we are strongly committed to protect the personal and Annual Reportsthat the customer submits to us and would endeavour to protect it from unauthorized use.
We collect the following types of information.
We also collect information about you from third parties, including third-party verification services, credit bureaus and publicly available sources. In some circumstances, where lawful, this information may include your government-issued identification number. This includes, without limitation, the receipt and exchange of account or credit-related information with any credit reporting agency or credit bureau, where lawful, and any person or corporation with whom you have had, currently have, or may have a financial relationship, including without limitation past, present, and future places of employment and personal reporting agencies.
If you access our Services from one of our Client’s websites as part of a loan application, you may be prompted to provide us with information as part of the application process and you may be asked to authorize us to access your Information from third Parties, such as your credit history from the credit bureaus, SMS scraping for income estimation, employment information from your employer, or your social media account information from the applicable social media platforms or your device. Once you have authorized us to access your Information, we collect such information about you in accordance with the authorization that you have provided. As part of this authorization process, you have the right to select which Third Parties we can access to obtain your Information.
We may record conversations between us and you. These recorded conversations can be used by us for internal or otherwise, legitimate purposes related to the interaction. You give full consent for us to make such recordings and will not hold us responsible in any way for any possible infringement of the law relating to the interception of communications.
We may use information about you to provide, maintain, and improve our Services, such as:
We may use information about you to improve, personalize and facilitate your use of our Services. For example, we may associate certain information with your new account, such as information about other loan applications you have with the Customer or with others, and prior transactions you made using our services and the usage of our products by our customers. We also may use information about you to measure, customize, and enhance our Services, including the design, content, and functionality of our applications and websites, or to track and analyze trends and usage relating to our Services.
We may use information about you:
We may disclose your Information to:
We have up-to- date physical security, such as secure areas in offices; electronic safeguards, such as passwords, firewalls, and encryption; and procedural safeguards to prevent ID theft. We may use cloud services such as AWS or GCP to store your personal data. We do not allow the use or sharing of information for any purpose other than the Services agreed by you. We restrict access to your Personal information only to those employees who are required to know such information in order provide our Services to you. We train our employees on all our security procedures, and we conduct audits to check compliance. You must also ensure the security of your information such as keeping passwords secret and not permitting unauthorized use of your account. No security measures can provide absolute protection of data, but we will strive to protect your information. If you choose to use our blog or our Social Network pages (Facebook page, Twitter, Linkedin, Google Play Store, etc.), any information you submit can be read, collected, or used by other users of these sites. We are not responsible for the subsequent use of information, which you have submitted to the foregoing sites, by its other users.
If you have any questions or concerns regarding our policy, or if you believe our policy or applicable laws relating to the protection of your personal information have not been respected, you may file a complaint with our Customer Service Department, and we will respond to let you know who will be handling your matter and when you can expect a further response. We may request additional details from you regarding your concerns and may need to engage or consult with other parties in order to investigate and address your issue. We will keep records of your request and any resolution.